Frequently Asked Questions

Very little. We frequently work on vehicles parked in fairly tight car parks. Generally speaking, if there is enough room on each side to open the door and enter the vehicle, we will be able to proceed.

Yes, in most circumstances. If there is any doubt as to the suitability of a surface in terms of safety, we will ask to move the vehicle to a more suitable area.

Hometyre will only repair tyres in accordance with BSAU159 (see safety and maintenance for details). Rest assured, however, that if a tyre is able to be successfully repaired and reused, we will be happy do so.

We're sorry, but no. We do not have the facilities to deal with tractors.

We're sorry, but no. We do not have the facilities to deal with motorcycles or scooters.

Yes. All our technicians are familiar with the safe removal and replacement of tyron bands.

Certainly. We accept that everyone's plans can change unexpectedly and will be happy to accommodate any difficulties you may experience in keeping a specific time. We would politely request as much notice time as possible in order for us to plan rerouting or book another customer into your time slot.

Our service vehicles are equipped with up to date computerised wheel balancers designed specifically for mobile use. We use lead free clip-on balance weights and adhesive weights for alloy wheels.

Unfortunately, no. The nature of our service is such that our vehicles usually have a pre-planned route to adhere to. If there is any way possible for us to get to you, however, we will always try.

Call us. We are able to remove certain types of security devices but we will need more information from you first.

Go to tyre information.

Only places that represent a danger to you, our technicians or members of the public and areas that may restrict access for emergency service vehicles.  If in any doubt as to the suitability of a location, our technician will inform you and request that your vehicle be moved accordingly.